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Microsoft CRM can give
your employees direct access to customer information through
Microsoft Outlook, enabling access to the information they need
when they need it, in the office or on the road. Microsoft CRM
lets you work the way you want to work with features such as:
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Tight integration with Microsoft Office and Outlook, allowing
employees to easily pull information from Microsoft CRM into
Office applications such as Microsoft Excel spreadsheet software
and Word.
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Quick and easy access to your data through context-sensitive
information for populating forms or taking next steps without
changing screens.
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Customized workspaces that allow users to create, save, and
reuse favorite views of customer data without the distraction of
unneeded information.
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Service Calendar that allows service schedulers and dispatchers
to schedule activities by resource, time, or service.
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Powerful reporting and analysis tools that make it easy to
identify opportunities and problems at a glance.
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Great mobile support that allows field workers to get instant
access to customer data from any personal digital assistant
(PDA), laptop, or browser. |